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  2. BitoPro FAQ
  3. Account and security

Account and security

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  • Why does the system show my e-mail has already been registered?
  • What do I need to upload for identity verification?
  • What kind of photos do I need to provide if there is no bankbook of my bank account?
  • How do I know my funds are safe on BitoPro?
  • Can foreigners use BitoPro?
  • If I had a BitoEX account already, do I need to create a new BitoPro account?
  • How to change verified bank account?
  • How to change user's account?
  • How to close my account?
  • How to change my registered phone number?
  • How to change my registered name?
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