FAQ(English Version)
Announcements
- [ Tomb Sweeping Holiday Announcement ]
- [Kindly Reminder] The original wallet address will be out of service on Apr 7th,2020.
- BitoPro has enabled support for ETH Smart Contract withdrawal/deposits on March 24th
- VIP Trading Fee Level Official Launch! 0% Maker Fee Promotion
- VIP Trading Fee Discount Program set to launch March.24th
- 【Delisting Notice】BitoPro will delist BTG and XEM
Events
- Exclusive VIP 0% Maker Trading Fee
- [ BitoPro’s 2nd Anniversary ] The time has arrived! Spin today to earn prizes!
- 3 Quick Steps to Earn Unlimited Bonuses!
- 【Referral Bonus Program has Launched ! 】
- Referral Bonus Q&A
- 【Trading Competition Has Now Concluded】
BitoDebt
About token exchange
- What is the purpose for BITO token launch?
- What is the token allocation ratio and what is the plan of funding?
- What is the total BITO token available sales volume and how do you deal With Unsold Tokens?
- When is the token sales? Is there any discount offers?
- What is the vesting plan for the founding team?
- Is BITO token as platform tokens and what is the benefit of purchasing BITO token?
Supported Cryptocurrency introductions
檢視所有 24 篇文章About TTCheck
- What can TTCheck do?
- How strong is the safety of TTCheck?
- What is the purpose of TTCheck?
- Description about designated redemptor and expiration date
- How to get the BITO ?
- How to find the redeem/generate history?
OTP (2FA)
Account and security
- Why does the system show my e-mail has already been registered?
- What do I need to upload for identity verification?
- What kind of photos do I need to provide if there is no bankbook of my bank account?
- How do I know my funds are safe on BitoPro?
- Can foreigners use BitoPro?
- If I had a BitoEX account already, do I need to create a new BitoPro account?
Trading
- What's Stop-limit Order?
- How to cancel the in progress order?
- Which version of USDT does BitoPro support? Why is the USDT address invalid?
- How to cancel withdrawal transaction?
- How to deposit cryptocurrency ? Where is my wallet address?
- What should I do if i deposit TWD with non-predesignated account?
About APP
About Fees
- 【What's the discount rate by using BITO to pay for trading fees?】
- 【How to calculate the fee? What Do "Maker" and "Taker" Mean? 】
- Do we need to file tax after trading and withdrawing?
- How to get the invoice information?
- Limitations and fees
- How much is the deposit fee?
General
- Is BitoPro a 24-hour trading service? BitoPro customer service time?
- How long does it take for account verification to complete?
- What is dual identity verification?
- What should I do, if I deposit Cryptocurrency, which is not supported on your website?
- Which branch should I select, if I choose Chunghwa Post as my binding account?
- Is there a private key?