FAQ(English Version)
Announcements
- 【Banking System Maintenance】 Bank wire transfer services will be suspended on September 26th, from 00:30 to 04:00 (UTC+8)
- 【 BitoDebt 】 USDT (9% Annualized) Coming Soon on 9/23 and 9/28 ,2021
- 【Mid-Autumn Festival Event】BitoDebt Celebration Products, Annualized Rate up to 16.8%
- 【Holiday Announcement】TWD Withdrawal Suspended on September 20 and 21, 2021
- 【 BitoDebt 】 USDT (16.8% Annualized) Coming Soon on 9/16 and 9/21 ,2021
- 【 BitoDebt 】 USDT (9% Annualized) Coming Soon on 9/9 and 9/14 ,2021
Events
- 【 Lucky Draw 】Support Chinese Taipei and earn great gifts!!
- [ Happy Year of the Ox ]
- Chirstmas gifts are here! 0% Maker Fees has extended to March 31st, 2021
- [VIP] VIP 0% Maker Trading Fee Extended for 3 Months
- [VIP] VIP 0% Maker Trading Fee Extended for 3 Months
- Exclusive VIP 0% Maker Trading Fee
BitoDebt
- [ BitoDebt ] USDT (10% Annualized) Coming Soon on 3/25 and 3/30,2021
- [ BitoDebt ] USDT (10% Annualized) Coming Soon on 3/18 and 3/23,2021
- [ BitoDebt ] USDT (10% Annualized) Coming Soon on 3/4 ,2021
- [ BitoDebt ] USDT (10% Annualized) Coming Soon on 2/25, 3/2, 3/3 ,2021
- [ BitoDebt ] USDT (10% Annualized) Coming Soon from 2/11 and 2/16,2021
- [ BitoDebt ] USDT (10% Annualized) Coming Soon on 2/18 and 2/23,2021
About token exchange
- What is the purpose for BITO token launch?
- What is the token allocation ratio and what is the plan of funding?
- What is the total BITO token available sales volume and how do you deal With Unsold Tokens?
- When is the token sales? Is there any discount offers?
- What is the vesting plan for the founding team?
- Is BITO token as platform tokens and what is the benefit of purchasing BITO token?
Supported Cryptocurrency introductions
檢視所有 19 篇文章About TTCheck
- What can TTCheck do?
- How strong is the safety of TTCheck?
- What is the purpose of TTCheck?
- Description about designated redemptor and expiration date
- How to get the BITO ?
- How to find the redeem/generate history?
OTP (2FA)
Account and security
- Why does the system show my e-mail has already been registered?
- What do I need to upload for identity verification?
- What kind of photos do I need to provide if there is no bankbook of my bank account?
- How do I know my funds are safe on BitoPro?
- Can foreigners use BitoPro?
- If I had a BitoEX account already, do I need to create a new BitoPro account?
Trading
- Fiat Deposit via Convenience Store, Opens 24 Hours a Day, 365 Days of The Year
- What's Stop-limit Order?
- How to cancel the in progress order?
- Which version of USDT does BitoPro support? Why is the USDT address invalid?
- How to cancel withdrawal transaction?
- How to deposit cryptocurrency ? Where is my wallet address?
About APP
About Fees
- 【What's the discount rate by using BITO to pay for trading fees?】
- 【How to calculate the fee? What Do "Maker" and "Taker" Mean? 】
- Do we need to file tax after trading and withdrawing?
- How to get the invoice information?
- Limitations and fees
- How much is the deposit fee?
General
- Is BitoPro a 24-hour trading service? BitoPro customer service time?
- How long does it take for account verification to complete?
- What is dual identity verification?
- What should I do, if I deposit Cryptocurrency, which is not supported on your website?
- Which branch should I select, if I choose Chunghwa Post as my binding account?
- Is there a private key?