FAQ(English Version)
Announcements
- [New Announcement] Fee Adjustment on ETH and USDT (ERC-20) Withdrawal
- [ BitoDebt ] USDT (10% Annualized) Has Now Launched
- [ BitoDebt ] USDT (10% Annualized) Has Now Launched
- [ New Trading Pairs Coming Soon ] BitoPro is about to launch YFI
- [ BitoDebt ] USDT (10% Annualized) Has Now Launched
- End of Support for TRONBet (WINk) Airdrop Program
Events
- [VIP] VIP 0% Maker Trading Fee Extended for 3 Months
- Exclusive VIP 0% Maker Trading Fee
- [ BitoPro’s 2nd Anniversary ] The time has arrived! Spin today to earn prizes!
- 3 Quick Steps to Earn Unlimited Bonuses!
- 【Referral Bonus Program has Launched ! 】
- Referral Bonus Q&A
BitoDebt
About token exchange
- What is the purpose for BITO token launch?
- What is the token allocation ratio and what is the plan of funding?
- What is the total BITO token available sales volume and how do you deal With Unsold Tokens?
- When is the token sales? Is there any discount offers?
- What is the vesting plan for the founding team?
- Is BITO token as platform tokens and what is the benefit of purchasing BITO token?
Supported Cryptocurrency introductions
檢視所有 19 篇文章About TTCheck
- What can TTCheck do?
- How strong is the safety of TTCheck?
- What is the purpose of TTCheck?
- Description about designated redemptor and expiration date
- How to get the BITO ?
- How to find the redeem/generate history?
OTP (2FA)
Account and security
- Why does the system show my e-mail has already been registered?
- What do I need to upload for identity verification?
- What kind of photos do I need to provide if there is no bankbook of my bank account?
- How do I know my funds are safe on BitoPro?
- Can foreigners use BitoPro?
- If I had a BitoEX account already, do I need to create a new BitoPro account?
Trading
- Fiat Deposit via Convenience Store, Opens 24 Hours a Day, 365 Days of The Year
- What's Stop-limit Order?
- How to cancel the in progress order?
- Which version of USDT does BitoPro support? Why is the USDT address invalid?
- How to cancel withdrawal transaction?
- How to deposit cryptocurrency ? Where is my wallet address?
About APP
About Fees
- 【What's the discount rate by using BITO to pay for trading fees?】
- 【How to calculate the fee? What Do "Maker" and "Taker" Mean? 】
- Do we need to file tax after trading and withdrawing?
- How to get the invoice information?
- Limitations and fees
- How much is the deposit fee?
General
- Is BitoPro a 24-hour trading service? BitoPro customer service time?
- How long does it take for account verification to complete?
- What is dual identity verification?
- What should I do, if I deposit Cryptocurrency, which is not supported on your website?
- Which branch should I select, if I choose Chunghwa Post as my binding account?
- Is there a private key?