How to apply personal information modification?

Please Download 「Authorization of Personal Info Change」 and follow the instructions to submit these docs below:

1.The clear image file which indicates your face and your hand holding your ARC or Passport and a note with the word 'For BitoEX personal info change', today's date and your signature. Please be careful not to cover the document.

2.The “Authorization of Personal Info Change /Account Closure” which needs to update the info and signed it by hand.

3. Your ARC or Passport (For Taiwanese, please submit your Taiwan National Identification Card, do not submit passport. Thank you.)

4.Item to be changed:
1.Email Account: Attach the billing statement of your Old or New(Level B or A User Only) mobile number.
2.First name/Last name: Attach the Household Certificate.

Email the above four docs. to BitoEX customer service email at [e-mail]