In order to provide you with the most complete service quality, BitoPro will soon implement the “Money Laundering Control Act announcement” related countermeasures. BitoPro has several adjustments as below.
【 Level 1 Users 】:
Please upgrade to Level 2 before June 30, 2021, 12:00 PM (UTC+8)
【 Level 2 Users】:
Please upload more information online after logging in BitoPro, including nationality, residence address, occupation, income source, etc. The information you provide is solely to be used for the compliance of the Anti-Money Laundering Act and not for commercial purposes.
To avoid affecting your rights, please upgrade and upload before June 30, 2021, 12:00 PM (UTC+8). If you fail to complete it before this time, due to the law, the functions of deposit, trading, BitoDebt, TTCheck and API will be suspended. After completing the verification of Level 2, all the functions will be resumed.
Thank you for your cooperation and sorry for any inconvenience.
If you have any questions about upgrading and verification, please contact us.
After logging in BitoPro, click here to upgrade and upload the required info.
【 Contact information】:
Service Hours: 09:30 am (UTC+8) to 8:00 pm (UTC+8), Monday - Friday (services will not be available on weekends and national holidays).
*Users can send email on weekends or contact customer service on the weekdays.
BitoPro Service Team