Please submit the following information:
(1). Print out "Authorization of Personal Info Change /Account Closure" which needs to fill in and signature.
(2). The front and the back of your ARC /Taiwan Identity Card.
(3). Please upload a photo of yourself handholding ID card/ARC card and handwritten notes. The handwritten note with the writing of "Authorization of Personal Info Change", date and your signature. Please confirm the photos you uploaded are clear enough to identify
(4). To change the mobile phone: Please provide the photo of "New mobile phone number bill (level 1 member only) or old mobile phone number bill".
(5). Please email the information to email@example.com, and the email title is "Authorization of Personal Info Change" (If you are under the age of 18, please also attach the guardian's identity document to show your consent, we recommend using the household certificate.)
Once we received and confirmed all the information is correct, we will assist you as soon as possible.