Please submit the following information:
(1). Please upload a photo of yourself handholding ID card/ARC card and handwritten notes. The handwritten note with the writing of "Authorization of Personal Info Change", date and your signature. Please confirm the photos you uploaded are clear enough to identify.
(2). The front and the back of your ARC /Taiwan Identity Card.
(3). To change your name: Please provide "Personal Household Certificate "
(4). Please email the information to support@bitopro.com, and the email title is "Authorization of Personal Info Change"
(If you are under the age of 18, please also attach the guardian's identity document to show your consent, we recommend using the household certificate.)
Once we received and confirmed all the information is correct, we will assist you as soon as possible.
Thank you.
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