How to close my account?

Please submit the following information

(1). Print out "Authorization of Personal Info Change /Account Closure" which needs to fill in and signature.

(2). The front and the back of your ARC /Taiwan Identity Card.

(3). Please upload a photo of yourself handholding ID card/ARC card and handwritten notes. The handwritten note with the writing of "For BitoPro closure account", date and your signature. Please confirm the photos you uploaded are clear enough to identify.

(4). Please email the information to [e-mail], and the email title is “BitoPro Closure Account”

Once we received and confirmed all the information is correct, we will assist you as soon as possible.

Thank you.