What should I do, if I can't receive registration letter or reset password verification letter?

Please confirm that you fill in the correct account domain. For example, “yahoo.com” is different from “yahoo.com.tw”

*We recommend that using Google Chrome to browser BitoPro page to send the verification mail and using the Google Chrome to browser mail box.

Please follow as below to solve the problem when using YAHOO mail:

Please add [e-mail] to your mail contacts, and re-send the verification mail on the BitoPro website, you could receive the verification.

Please reference as below:

1. Click「Add contact」

2. Please fill in our service email: [e-mail]

3. Save

4. Please re-send the verification mail after completing all processes.

Please follow as below to solve the problem when using Google mail:

Please add [e-mail] to your mail contact, and re-send the verification mail on the BitoPro website, you could receive the verification.

Please reference as below:

1. Click 「Mail」->「Contacts」

2. Add contact

3. Please fill in our service email: [e-mail] ->Add

4. Please re-send the verification mail after completing all processes.

Please follow as below to solve the problem when using Outlook mail:

Please add [e-mail] to your mail contact, and re-send the verification mail on the BitoPro website, you could receive the verification.

Please reference as below:

1. Click「Personnel」from「App Laucher」

2. Added

3. Please fill in our service email: [e-mail] ->Set up

4. Please re-send the verification mail after completing all processes.

 If you can not solve your problem, please contact us again, thank you.