General
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What should I do if I didn't receive the sms email?
Check your telecompany whether is blocking advertisement SMS. Please follow the steps as below:... -
Forget / Reset your password
If you need to reset your password , please use Google Chrome search our website . From the log... -
How to Create API?
From Setting>API>Create API(Define Name)>please go to the mailbox to receive API confirmation m... -
How long does it take for account verification to complete?
Verification time is about 2-3 working days, in case of a large number of users also apply for ... -
How long does it take to deposit TWD?
Deposit TWD before banking hour will take around 5 to 15 minutes, this does not apply if an err... -
Will BitoPro issue an invoice?
The transaction fees generated on the BitoPro platform will be invoiced to you, including the fol... -
What is dual identity verification?
For your account security, you need to verify when you log in, withdraw and change your passwor... -
Is there a private key?
BitoPro is a website exchange platform that does not provide private keys to users. -
Does BitoPro have an API?
BitoPro has officially launched API ( Application Programming Interface ) services on April 2nd... -
How to apply token/ICO list on BitoPro?
Welcome to send your request to support@bitopro.com Our staff will reply you as soon as possibl... -
Is BitoPro a 24-hour trading service? BitoPro customer service time?
Website service is operated 24 /7, except for regular maintenance and temporary maintenance. Se...