BitoPro FAQ

What should I do if I didn't receive the sms email?

  Check your telecompany whether is blocking advertisement SMS. Please follow the steps as below:...

Forget / Reset your password

  If you need to reset your password , please use Google Chrome search our website . From the log...

How to Create API?

  From Setting>API>Create API(Define Name)>please go to the mailbox to receive API confirmation m...

How long does it take for account verification to complete?

  Verification time is about 2-3 working days, in case of a large number of users also apply for ...

Will BitoPro issue an invoice?

The transaction fees generated on the BitoPro platform will be invoiced to you, including the fol...

What is dual identity verification?

  For your account security, you need to verify when you log in, withdraw and change your passwor...

How to set up the price notification?

If you would like to receive notifications, just toggle the bell button beside each order in the ...

How to set up Widget ?

  In IOS system, you can check out the latest trade price and market price volatility without unl...

How to set up a PIN code ?

  Step 1: Login BitoPro account. Please enter your BitoPro account password and confirmation code...

How can i do if i forgot my PIN code?

  When you forget the PIN code, delete APP or lost the phone, you can delete the binding device f...

How to transfer tokens received from token exchanges and airdrops?

1. Log in to BitoPro, click "Asset". 2. Find the corresponding token column you want and click t...

How to apply for referrer program / referral bonus?

1. If you enter a referrer code upon purchase, you will earn a bonus (Bonuses will be distributed...

When does the BITO token can be traded, deposited and withdrawn?

After purchasing, BITO token will show at user’s account immediately, it cannot be traded, dep...

How to purchase? Is KYC required ?

To prevent fraud, tokens can only be purchased through the BitoPro Exchange. Users who would like...

What is the purchase limit?

  There is no limit on total purchase orders, the minimum of purchase is 0.1ETH.    

What is the sale price? Does it only purchase by ETH?

  BITO token can only purchase by ETH and the sale price is 1 ETH = 6,000 BITO.